At ALPHAREXX, we value transparency. Here is our institutional commitment to your satisfaction and the terms governing refunds.
Refund requests are accepted within 7 days of your initial purchase. We believe this is sufficient time to explore our AI systems.
Once approved, refunds are processed within 5–10 working days through the original payment method used.
The company may offer a subscription extension as an alternative resolution, providing more value if you wish to continue using the service.
Systemic abuse or repeated refund claims will result in account restriction to maintain the integrity of our platform for genuine users.
Refunds are applicable only on the first purchase. Subsequent subscription renewals are strictly non-refundable.
Refunds are not applicable if risk settings have been manually altered beyond the system's safe default parameters.
Standard platform or service downtime does not qualify automatically for a refund, as intermittent maintenance is part of any AI infrastructure.